Why, Microsoft?

Frustration (was: threesixtyfive | day 244)Microsoft, can you please tell me why you felt it was necessary to change the default line spacing to 10 pts. after a line? The default should be 0 pts., and if a user wants to change it, they can change it. I have to teach my students how to make this change every time they write a paper. Now that we are standardizing Word 2010 at my school, I can see I will need to help faculty and staff change this default, too. I cannot think of a single defensible reason for monkeying with this particular default feature, which prior to Word 2007, was always 0 pts.

Correct formatting for MLA (and every other style I can think of) calls for double-spaced line-spacing, and this setting you changed introduces extra space after each paragraph. You have introduced incorrect formatting by default and have forced users to change this default in order to correctly format their writing. That is not user-friendly, and it is not cool.

Also, I hate Calibri.

Creative Commons License photo credit: Sybren A. Stüvel

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“Open-Source Has Already Won”

I hope Steve Hargadon will forgive me for stealing something he said at EduBloggerCon last June (I can’t remember the context anymore, to be honest) for my title, but as I have been reading The World is Flat and thinking about technology and open-source, I have been turning Steve’s statement around in my head.

Thomas Friedman interviews executives from Microsoft in The World is Flat. They seem fairly assured of their ability to compete in a world of open-source software, and they have one good reason to believe in their consumers will continue to purchase their products: the vast majority of consumers don’t know any better, or they are not compelled to learn about alternatives.

Most of my colleagues at work use Internet Explorer. It comes bundled with Windows, after all, which is the operating system our school computers use. I like Firefox enough that I am willing to download it myself. Our school recently migrated to Google Apps for e-mail, and the first thing most of my colleagues did was configure Outlook to use as their mail client. I’m not faulting my colleagues. At what point did anyone sit down and show them all that Firefox and G-Mail can do? I don’t fault our Instructional Technology department either. Teachers are notoriously resistant to technology, and when did they have time to show the teachers these alternatives to Microsoft?

Open-source software has a lot of possibilities that I’m really excited about. But the vast majority of the public who uses computer software remains uneducated about open-source software and shows no inclination to learn.

Did you know…

  • An open-source office suite that easily competes with Microsoft Office is available for free? It’s called Open Office. MS Office 2007 is listed at $399.95.
  • An open-source photo editor that easily competes with Adobe Photoshop is available for free? It’s called GIMP. Adobe Photoshop CS3 is listed at $649.99.
  • In fact, a lot of, if not most of the software you use probably has an open-source counterpart?

Open-source is gaining ground, but only among those savvy enough to know anything about it. As large as our ed tech community sometimes seems, I am reminded on a daily basis that we’re really just a few lone voices crying in the wilderness. It is my hope that we can make Steve’s statement come true, and I have already seen encouraging signs:

  • After years of trying to compete with WordPress after a disastrous move toward tiered pricing, Movable Type recently announced that it is open-source. Actually, it’s my opinion (and I’m not alone in this) that MT could no longer viably compete unless they went open-source.
  • The journal Nature announced two years ago that Wikipedia‘s error rate is about the same as that of Encyclopaedia Britannica.
  • Microsoft’s Office 2007 suite changed the file extensions to Office OpenXML. Files are now a lot smaller. The user interface in Office is totally different, too. One could argue that among the many reasons for these changes is that Microsoft wanted to stay viable in light of the many alternatives to Office that are now available. After all, all of the open source or online office suites and word processing programs I can think of are compatible with Microsoft’s older extensions — anyone smell a move toward phasing the older extensions out, making it harder for the competition to play nicely with Microsoft Office documents?
  • In the first two years of its existence, Firefox managed to erode IE’s market share by 10 percent. When IE 7 was released, who could fail to notice that one of Firefox’s most popular features, tabbed browsing (which is also available in other free, open source browsers), was now included in IE?

All of these things mean that community-built, open-source software is definitely winning some battles, but the war is still raging.

I recently e-mailed my daughter’s school to let them know their website was really problematic in a variety of ways, only to discover they felt they had done a great deal of work on the site. It hadn’t occurred to me before, but after our exchange, I decided to check out the site in IE. It looked fine. When I told them their site was actually not rendering properly in Firefox, they were dismissive. In fact, I think the exact words were “I’m glad you can see the real website now.” As of this week, they still have not fixed the site so that it renders properly in Firefox. I don’t think they know how. And I don’t think they intend to learn. After all, most of the people using their website are probably using IE.

It is my hope that there will come a time when that kind of thinking won’t cut it. I just checked the site in Safari, and it looks the same as it does in Firefox. So essentially, that means Mac users can’t look at the site unless they use IE for Mac, which is no longer available for download from Microsoft and will not be updated. So it’s acceptable for a school to create a site only Windows users surfing on IE can view?

Only in a world where open-source hasn’t quite won… yet.

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