Tag Archives: customer service

Urban Posters 2

It looks like UrbanPosters.com shipped my order today, almost exactly three months after I ordered it.  I still have not received feedback regarding the lateness or the multiple e-mails, or the BBB complaint, and I suppose I don’t expect to now, as they will feel they fulfilled their end of the bargain.  I am not satisfied, however, and will still not order from them again.  Three months for posters they said they had in stock is ridiculous.  Amazon does better with out of print materials than that!

Crossposted at Much Madness is Divinest Sense, the Pensieve, and Our Family History.

UrbanPosters.com

Consider this post a public service announcement.

Back in mid-August, I ordered two posters from the website poster outfitter UrbanPosters.com. September came and went, and they had not arrived. Furthermore, the company did not respond to numerous e-mails regarding my order. I filed a complaint with the Better Business Bureau, but the company has yet to respond to that complaint as well. I’m out about $27, which is not a lot, but much more disturbing to me than the fact that I lost money is the fact that the company ignored repeated requests and a BBB complaint. I have rarely received such shoddy customer service anywhere. I would urge you strongly not to do business with this company and to spread the word around.

Crossposted at Much Madness is Divinest Sense, the Pensieve, and Our Family History.